See forwarded messages as separate entries in message log - Community / Feature Request - Deskpro Support

See forwarded messages as separate entries in message log Collecting Feedback

Barry

To have a “forward” entry in the actual note/message time-line as a separate entry, which explains that at that time Y, some ticket messages/notes, got forwarded to email X. (Instead of displaying a message was forwarded as a footnote within the message in the Messages log as currently happens)

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New Feature Request

Avtor: Barry
Creation date: 24. sep. 2020
Last update: 17. nov. 2023
Publish date: 24. sep. 2020
Category: Tickets

See forwarded messages as separate entries in message log - Community / Feature Request - Deskpro Support

See forwarded messages as separate entries in message log Collecting Feedback

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