Please add ticket satisfaction criteria to the ticket search function on the Agent site - Community / Feature Request - Deskpro Support

Please add ticket satisfaction criteria to the ticket search function on the Agent site Report

Fusako Iwaya

I have an Agent who does not allow me to use the report function.
We would like them to be able to see a list of tickets according to their level of satisfaction with themselves, and use this as a reference for future correspondence.
For this reason, we would like to add a satisfaction level to the ticket search criteria.

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New Feature Request

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Avtor: Fusako Iwaya
Creation date: 15. okt. 2021
Last update: 17. nov. 2023
Publish date: 15. okt. 2021
Category: Tickets

Please add ticket satisfaction criteria to the ticket search function on the Agent site - Community / Feature Request - Deskpro Support

Please add ticket satisfaction criteria to the ticket search function on the Agent site Report

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