Manager Approval Process - Community / Feature Request - Deskpro Support

Manager Approval Process Collecting Feedback

Lenny LaRose

Please put a field on the user interface that is only visible to organization managers. Maybe a checkbox that says ‘Approved’. Another checkbox could be added to the user interface that says "Send to Manager for Approval.. When a user creates a ticket that requires their manager's approval, the ticket can be routed to the manager first, by checking the 'Send to Manager'. Then, the manager can check the 'Approved'; box and submit the ticket to the Help Desk.

Komentar (1)

Dan Broere

10 years ago

Would love to also have this feature

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New Feature Request

Avtor: Lenny LaRose
Last update: 3. nov. 2023
Category: Tickets

Manager Approval Process - Community / Feature Request - Deskpro Support

Manager Approval Process Collecting Feedback

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