Preskoči in pojdi v glavno vsebino
Bahasa Indonesia Bălgarski Čeština Cymraeg Cрпски Dansk Deutsch Eesti keel English English (UK) Español Français Gaelic Hrvatski Íslenska Italiano Latviešu valoda Lietuvių kalba Magyar Malti Nederlands Norsk Polski Português (Brasil) Português (Europeu) Pусский Română Slovenčina Suomen Kieli Svenska Tiếng Việt Türkçe Ελληνικά македонски الإنجليزية فارسی 日本語 英语（美国） 영어
Kontakt

Si nov uporabnik Deskpro Support? Zaprosi za račun

Potrebuješ namig za geslo?

Duplicate Detection - Community / Feature Request - Deskpro Support

New Feature Request
Duplicate Detection Skupnost
0

Duplicate Detection Collecting Feedback

It would be helpful if tickets could pop up that have similar context as a new ticket that comes into the queue. 

For example, if an email comes into the Helpdesk that has 7414844378 in the subject line or body of the email it would be advantageous to show other tickets that contain 7414844378 to avoid multiple team members working on a similar issue. 

Dodaj komentar

Pred objavo komentarja se moraš prijaviti.

Potrebuješ namig za geslo?
New Feature Request
Duplicate Detection Skupnost

Oznake

Agent Interface
Avtor
Ashley Clark
Last update
4. dec. 2023
Design Expiry Date
November 7, 2023 00:00:00