Auto-start and stop charge-timer when ticket is in and out of focus - Community / Feature Request - Deskpro Support

Auto-start and stop charge-timer when ticket is in and out of focus Collecting Feedback

Steffen Kemme

Sometimes is easier to have several tickets opened at once. However, if you have enabled the "Automatically start timer" option, the timer stats automatically on ALL tickets. Even the ones that you're not actually looking at.

We would therefore like the option to automatically stop the charge timer when switching to another ticket. Then the charge-timer for that ticket should automatically start.

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New Feature Request

Avtor: Steffen Kemme
Creation date: 16. nov. 2018
Last update: 23. avg. 2021
Publish date: 16. nov. 2018
Category: Tickets

Auto-start and stop charge-timer when ticket is in and out of focus - Community / Feature Request - Deskpro Support

Auto-start and stop charge-timer when ticket is in and out of focus Collecting Feedback

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