Auto Save for creating new ticket - Community / Feature Request - Deskpro Support

New Feature Request

20

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Mahmoud Sheikhian

One of our agent wrote about more than 100 line and when internet discounted and reconnect again all text gone . and he wrote all of them again, if Deskpro add this option on create a new ticket will be so useful . Now our agent will write in Microsoft word and after that copy and paste and really it is not good. Thank you .

Komentarjev (2)

Chris Padfield

9 years ago

Agreed. We have this feature for replying to tickets, but not for new tickets - it's something we plan to add.

Paul Davies

6 years ago

Hi Mahmoud. Auto-save of an agent response now works on new tickets as well as replying to tickets.

New Feature Request

Avtor: Mahmoud Sheikhian
Last update: 28. feb. 2018

Auto Save for creating new ticket - Community / Feature Request - Deskpro Support

Auto Save for creating new ticket Finished

Komentarjev (2)

Oznake