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agent assign for linked tickets created from a forward - Community / Feature Request - Deskpro Support

New Feature Request

23

agent assign for linked tickets created from a forward Collecting Feedback

Henrik Tjernberg

When using 'Forward as a new linked ticket' in Deskpro there's a checkbox to assign the ticket to an agent.

I'd like to be able to set this as checked by default so I can automatically assign the newly created tickets to myself.

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New Feature Request

Avtor: Henrik Tjernberg
Creation date: 18. mar. 2020
Last update: 18. mar. 2020
Publish date: 18. mar. 2020
Category: Tickets