Ability to Edit Follow up - Community / Feature Request - Deskpro Support
Once a follow up has been created, you cannot 'edit' it. You have to delete and then re-create. Edit feature would be nice to have for this.
When I have set up a follow up, I am not able to edit this in any way. The only option is to remove it using the x-button. It would be nice if I am allowed to edit existing follow ups.