We are pleased to announce a new release of the DeskPRO helpdesk platform, build #81.

The following is an automatically generated list of changes in this release:

• Check for ldap ext when trying to install AD or LDAP usersources
• Fix error 908: JS error when ticket from chat, there is no email field supplied separately anymore since chat users are user records themselves
• Fix setting null status category
• Fix error 894: Notice when parent total undefined
• Fix error 911: Warning when not removed any choices
• Fix urgency term being a lte match
• Add view raw message feature
• Fix sub-group option refreshing when sub-group ID is a 0
• Always store the raw html message along with the message
• Fix selected tab class
• Fix body_full being overwritten by body sometimes
• Handle trailing non-breaking space characters
• Fix cases where DOMDocument has converted UTF-8 chars into entities
• Add top jpn words data file
• Move lang detect into own service
• Order gateway addresses so fallback can be defined
• 'add agents' goes to members area, rename key file to deskpro-license-sign.key
• Skip web.config when installing updates
• Correct mimetype and file ext for attached email messages
• Parse out message/rfc822 parts that are attached as email files
• Couple tweaks to HTML trailing whitespace cutter
• Simplify HTML email cleaner to keep main p structure, but handle outlooks paragraph tags and set their margins to 0
• Fix sometimes reading invalid filenames from email attachments, fix old JS viewer not working on inlined images
• Fix min thumbnail size being 200
• Fix dupe checks on new tickets
• Unwrap outer spans in HTML trimmer
• Identify null address in return path as auto-responses
• Fix Strings::linkifyHtml garbling some UTF-8 text when text node contains a link
• Fix another html phrase in 'apply to x selections' title

If you are using the cloud version of DeskPRO, your account will have already been updated or will be updated within the next 24-48 hours.

If you are using DeskPRO download, you can update your installation from the admin interface.