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Getting Started

How-to Videos (16)

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Deskpro Horizon Migration (2)

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Agent Certification (1)

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1) Organize your Helpdesk into Departments

Lara Proud

Published: Nov 17, 2021

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Nov 4, 2022
2) Add Agents to your Helpdesk

Lara Proud

Published: Nov 17, 2021

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Nov 18, 2021
3) Link your Communication Channels

Lara Proud

Published: Nov 17, 2021

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Jun 13, 2022
4) Automate your Helpdesk

Lara Proud

Published: Nov 17, 2021

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Nov 17, 2021
5) Personalize your Help Center and Content

Lara Proud

Published: Nov 17, 2021

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Nov 17, 2021
6) Create a Dashboard

Lara Proud

Published: Nov 17, 2021

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Nov 18, 2021
Getting to Know your Deskpro Workspace

Lara Proud

Published: Nov 15, 2022

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Jan 18, 2023