Can tickets be put on hold? - Databáza znalostí / Deskpro Legacy - Deskpro Support

WARNING: You're browsing documentation for an older version of Deskpro. For the most up-to-date version, see: How can you avoid Ticket Collision?

Can tickets be put on hold?

Can tickets be placed into pending by one technician to prevent two technicians from replying at once.

Yes.

13 z 13 ľudí považuje túto stránku za užitočnú

Please log in or register to submit a comment.