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Agent Activity

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Zverejnené: 16. 3. 2017|Posledná Aktualizácia: 3. 11. 2022

The Agent Activity section gives you a tabulated view of all the actions your Agent's did on a particular date.

Access this section by clicking on the in the Navigation Panel, and selecting the Agent Activity option: image.png

You can select a specific date and define if you want to see the activity for All Agents, or select Agents by name and the activity will be displayed to you in a table: image.png

Changes made through the Admin interface are not shown in this section, but are logged in Admin > Agent > Audit Log.

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next pageAgent Hours
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