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Likes
Title / Author
Status
Komentáre?
Activity
6
Attachment previews for agents in Deskpro
samuel Academe
28. 4. 2021
Collecting Feedback
0
7
Report for Jira linked tickets
Rubina
26. 4. 2021
Collecting Feedback
0
3
For the approval email approve/reject link to not require a login from approver
Michael Fliderman
22. 4. 2021
Collecting Feedback
0
1
Allow a parameter for a report that defaults to the currently logged in agent
Glenn Chubaty
6. 5. 2021
Report
0
2
Visibility of members of a child organization on organization page
E Lee
14. 4. 2021
Collecting Feedback
0
2
Apply triggers based on number of tickets assigned to an agent
ruyan
13. 4. 2021
Collecting Feedback
0
2
Voice Overflow Queue
Zachery Woods
6. 5. 2021
Report
0
5
Date range field
Christine Briegmann
9. 4. 2021
Collecting Feedback
0
4
Voice Operating Hours
Zachery Woods
6. 5. 2021
Report
1
3
Remove the 'download as csv' and 'print' buttons on dashboard widgets
Toda Tomoyuki
8. 4. 2021
Collecting Feedback
0
2
Merge ticket trigger criteria
Marion Abramo
8. 4. 2021
Collecting Feedback
0
5
Change ticket tab order in the agent view
Obrion Staight
6. 4. 2021
Collecting Feedback
0
6
For agents to get notifications if their reply has bounced
Zachery Woods
30. 3. 2021
Collecting Feedback
0
1
Limit agent access to Publish sections on agent side as well as in Helpcenter
Christian Behrens
30. 3. 2021
Collecting Feedback
0
2
Task Lists or Tags
Brandon Williams
24. 5. 2021
Report
0
7
To have trigger criteria based on agent online/offline status
Rafie
24. 3. 2021
Collecting Feedback
0
4
Add a timezone field for Organizations
E Lee
16. 3. 2021
Collecting Feedback
0
7
User accounts to be disabled/deleted after a certain amount of time/specific criteria (ie. 1 year after last login)
Mika Ullgren
15. 3. 2021
Collecting Feedback
1
3
Manager access to child organization tickets
Christian
12. 3. 2021
Collecting Feedback
0
2
Display merged ticket messages more clearly
E Lee
12. 3. 2021
Collecting Feedback
0
3
Have variable dropdown lists in alphabetical order or ability to choose order
Conor
11. 3. 2021
Collecting Feedback
0
1
Show last note on ticket hover
chris o'brien
6. 5. 2021
Report
0
1
Counting Call Transfers by Agents
Jeff Hauman
10. 3. 2021
Collecting Feedback
0
10
Clone brands
Evgeniy
8. 3. 2021
Collecting Feedback
1
20
Message warnings
Lisa Barrett
5. 3. 2021
Collecting Feedback
0
11
Allow redirects from archived articles to published articles
Natalie Wlock
2. 3. 2021
Collecting Feedback
0
3
Admins to set ticket filter views globally
Simone Cesana
23. 2. 2021
Collecting Feedback
0
1
Show Notes seperately from replies on agent UI
chris o'brien
23. 2. 2021
Report
0
6
DeskPro badly needs a Reply option / Recipients can get spammed with only Reply to All
Alex McCaffrey
1. 3. 2021
Report
0
18
Ability to change message order and date view in the helpcenter
Robert Tanka
18. 2. 2021
Collecting Feedback
1
1
Voice - extra options for Voice queue settings
Jeff Hauman
17. 2. 2021
Collecting Feedback
0
3
Merge History and Search field in top navigation bar
Michael W.
23. 2. 2021
Report
0
9
Enable smart-parsing of emails forwarded into the helpdesk by users
OJ Olegario
12. 2. 2021
Collecting Feedback
0
2
The ability to stop Deskpro creating a new ticket be default if Deskpro email address is down as a cc
Robert Tanka
12. 2. 2021
Collecting Feedback
0
4
For agents to get a notification when a new user is registered
Jackie Macapanpan
10. 2. 2021
Collecting Feedback
0
50
The ability to duplicate department settings/permissions etc
Cristian Gandos
5. 2. 2021
Collecting Feedback
0
3
Time based triggers for recurring actions
Michael W.
23. 2. 2021
Report
0
0
Triggers for persons and organisation
Michael W.
23. 2. 2021
Report
0
1
Ability to save filters for Persons/Organisations
Michael W.
23. 2. 2021
Report
0
0
Title Field (Mr., Mrs., etc) Customization
Manoj K Manda
23. 2. 2021
Report
0
5
Bulk Delete Agents
Shawn Morris
4. 2. 2021
Collecting Feedback
0
24
Dynamic dropdown custom ticket fields
Ahmad Sahrizal
3. 2. 2021
Collecting Feedback
1
2
The ability to have a second ordering feature
Christian Cantinelli
2. 2. 2021
Collecting Feedback
0
8
Image auto-resizing and lightbox functionality when creating Publish content
Jason Gillan
2. 2. 2021
Collecting Feedback
3
5
Different feedback forms for tickets from different departments
masumeh
1. 2. 2021
Collecting Feedback
0
2
Hyperlinks in "busy" message in chat
Colin Dunn
23. 2. 2021
Collecting Feedback
0
12
The ability to set admins for specific brands
Monitzer Bernhard / AQIPA
28. 1. 2021
Collecting Feedback
0
0
Let agents include tasks and comments when printing tickets
Christian Mattart
23. 2. 2021
Report
0
10
Most used contacts option
Mindaugas
22. 1. 2021
Collecting Feedback
0
3
Warning / notification to reassign tickets before deleting user
Manoj K Manda
6. 5. 2021
Collecting Feedback
0