Deskpro Support

Contact Us

Payment & Renewals

Do you offer Annual or Monthly Billing?

Ben Henley

10 авг. 2023 г.
What limitations do the trial versions have?

Ben Henley

11 нояб. 2024 г.
How do I update my billing contact details?

Ben Henley

10 авг. 2023 г.
Can I pay you to add a feature to Deskpro?

Ben Henley

10 авг. 2023 г.
Can you take an ACH payment (US bank transfer)?

Ben Henley

10 авг. 2023 г.
Is Deskpro available on the G-Cloud Digital Marketplace?

Ben Henley

10 авг. 2023 г.
I bought a license but entering the code into my On-Premise demo does nothing

Ben Henley

10 авг. 2023 г.
Can I pay by check?

Ben Henley

10 авг. 2023 г.
I want to buy Deskpro but I need you to send me a quote or invoice

Ben Henley

10 авг. 2023 г.
My company is VAT-registered in the EU. How do I get an invoice without VAT?

Ben Henley

10 авг. 2023 г.
Deskpro Pricing

Chris Padfield

1 авг. 2023 г.
What do you charge for maintenance?

Ben Henley

10 авг. 2023 г.
What do you charge for supporting Deskpro?

Ben Henley

10 авг. 2023 г.
Do you charge for updates to Deskpro?

Ben Henley

10 авг. 2023 г.
Do I need to reinstall Deskpro On-Premise when my trial ends?

Ben Henley

10 авг. 2023 г.
Can you send me a quote for buying Deskpro, or an invoice for renewal?

Ben Henley

10 авг. 2023 г.
Can I buy part-time or Lite Agent licenses?

Ben Henley

3 окт. 2024 г.
What happens if I want to change the number of agents I pay for?

Ben Henley

10 авг. 2023 г.
Managing and extending your Deskpro On-Premise license

Ben Henley

10 авг. 2023 г.
Why is Deskpro On-Premise pricing based on a subscription model?

Ben Henley

10 авг. 2023 г.
How many users can I have?

Chris Padfield

10 авг. 2023 г.
I renewed my On-Premise license and entered it, but Deskpro still says the license is expired

Ben Henley

10 авг. 2023 г.