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Bug Report Design Feedback
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Bug Report Design Feedback
Предложения
Предложения
Submit Feature Request
Bug Report Design Feedback
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Activity
Triggers for persons and organisation
… Report
0
Ability to save filters for Persons/Organisations
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0
Title Field (Mr., Mrs., etc) Customization
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0
Bulk Delete Agents
… Collecting Feedback
0
Dynamic dropdown custom ticket fields
… Collecting Feedback
1
The ability to have a second ordering feature
… Collecting Feedback
0
Image auto-resizing and lightbox functionality when creating Publish content
… Collecting Feedback
3
Different feedback forms for tickets from different departments
… Collecting Feedback
0
Hyperlinks in "busy" message in chat
… Collecting Feedback
0
The ability to set admins for specific brands
… Collecting Feedback
0
Let agents include tasks and comments when printing tickets
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0
Most used contacts option
… Collecting Feedback
0
Warning / notification to reassign tickets before deleting user
… Collecting Feedback
0
The ability to 'enable subject matching' on specified domains only
In Development 3 д Collecting Feedback
0
Notifications for attachments removed from emails due to file size
… Collecting Feedback
0
Limit total number of tickets assigned to an agent
… Collecting Feedback
0
Prevent users from resolving tickets
… Collecting Feedback
0
Add an expiry date for Customer Satisfaction Survey
… Collecting Feedback
0
Search by attachment name
… Collecting Feedback
1
How to make Message and Subject field not required
… Collecting Feedback
2
WHMCS App
… Collecting Feedback
0
Copy of email via trigger should be included in the relevant ticket
… Collecting Feedback
0
Change search defaults
… Collecting Feedback
0
recall message
… Collecting Feedback
0
Have a setting to make it so agents must provide a label for tickets
… Collecting Feedback
0
(Add option to) Display "Last updated" instead of "Created" date for KB articles
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0
Integrating Deskpro with Google Cloud Search
… Collecting Feedback
0
Custom fields for Guides
… Collecting Feedback
0
Ability to limit the number of active sessions for users
… Collecting Feedback
0
Have the ability to pre-select and hide parent departments so only child departments are visible on ticket submission form
… Collecting Feedback
0
Attaching multiple files to a ticket using the attach button, not the drag and drop method
… Collecting Feedback
0
Reporting on articles with searchwords
… Collecting Feedback
0
Ability to update a ticket based off it's linked ticket
… Collecting Feedback
0
Sync Deskpro contacts to Outlook
… In Development
1
A permission that allows agents to only see certain CRM usergroups
… Collecting Feedback
0
Allow agents to choose Microphone and Speakers used by Voice
… Collecting Feedback
0
Add predefined articles to chat widget
… Collecting Feedback
0
Allow admin to set agents offline for chat and voice
… Collecting Feedback
0
The ability to pick what Elasticsearch searches (eg. only tickets/articles/community etcc)
… Collecting Feedback
0
Custom Fields for Agent Profile
… Collecting Feedback
2
Community Topic Filter view - want to see 'All'
… Collecting Feedback
0
Make Deskpro recognise the organisation when it has been cc'd on an email
… Collecting Feedback
0
Character validation on the account registration form
… Collecting Feedback
0
Mark agent as absent / enter substitution for agent
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2
Customise time options for follow ups
… Collecting Feedback
0
Improve error messages when failing to view attachments
… Collecting Feedback
0
The ability to see sites a user was on before they start a chat
In Development 1 мин Collecting Feedback
0
Delete a field option without removing it from existing tickets
… Collecting Feedback
0
Let agent choose default response status
… Collecting Feedback
0
Ability to resize the subject section column
Report 56 мин Collecting Feedback
0