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Предложения
Предложения
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Activity
Optional Plain Text Templates for Email Templates
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0
Create users without email
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0
Allow multiple entries on search words - Creating an article
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0
Show ticket count in lists
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1
Add Ticket Number to Tab info when hovering and Reordering of Tabs
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0
Copy fields from Grid view without Opening ticket
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0
Labels - Department based segregation
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0
Allow a ‘minimum business days’ configuration of date picker
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0
Tooltips on Lock-Symbols
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0
Ticket field - Select field - To hide an option from user form only
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0
I would like the "Search in top bar" to include custom field searches by default
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0
Mass Action to Link tickets
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0
Mass Actions based on a common parent ticket
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1
manually set usersource_sync time
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0
Apply Permissions\Department at the Article level
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1
Privacy between departments
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1
Report Unassigned Tickets on Dashboard
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0
Specific sender set as always agent note
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0
KB articles ordered by publish date, oldest on top
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0
Merge Multiple Tickets at once
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0
Custom Field Data Import
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0
I want to specify the items to be output in the CSV output of tickets.
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0
Configurable Look&Feel of Agent sight
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0
Auto assign agent and team once you open the ticket
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0
Make guides templated
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0
Change or improve default publish editor for more advanced edits
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0
add a new API call for 'date_last_modified'
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0
Filtering on Categories in the Community
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0
Summary count when grouped by
… Collecting Feedback
1
Inserting pictures into a community comment
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0
Filtering option on Custom Fileds in Community topics
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0
Disable new ticket creation on specific email account/s allowing replies for active tickets
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0
Default Option: Forward as a New Ticket
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0
SLA failed not clear enough
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0
Auto remove user from ticket by user reply/response mails
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0
Ability to "HIDE" disabled users, organizations, etc. in Tickets
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0
Ability to re-order lists
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1
Feedback post v5 to v6 upgrade
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0
Notification about updated KB articles
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0
Subscribe a batch of users to new/modified knowledgebase articles
Collecting Feedback 3 м Report
0
Display deleted tickets in addition to Open and Resolved
Collecting Feedback 3 м Report
0
DQPL: Total ticket open time - Work hours only
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Adding support for O365 Protected messages
Collecting Feedback 3 м Report
0
Task should only be allowed to close if the Minimum Number of Characters are entered on it
Collecting Feedback 3 м Report
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How to add 'Resolve ticket' buttons at the ticket list of clients' web-view?
Collecting Feedback 3 м Report
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Creating a trigger to later the way users receive agent reply triggers
Collecting Feedback 3 м Report
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Action Code to add CCs to a ticket
Collecting Feedback 3 м Report
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Add Notification
Collecting Feedback 3 м Report
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Organization Managers should not be cc'd on their own tickets
Collecting Feedback 3 м Report
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Separate the owned and team agent permissions
Collecting Feedback 3 м Report
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