Skip to main content

Delete a field option without removing it from existing tickets - Предложения / Feature Request - Deskpro Support

1

Delete a field option without removing it from existing tickets Collecting Feedback

Create a third action in the 'Delete Option' pop-up to delete an 'option' without removing it from existing tickets.
When deleting an option from a field, there is no option to retain the category in the existing tickets. It should be possible to prevent users and agents from selecting the option for new tickets, while retaining it for existing tickets.

image.png?s=350

Добавить комментарий

Please log in or register to submit a comment.

Need a password reminder?

Приложение