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Bug Report Design Feedback
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Bug Report Design Feedback
Предложения
Предложения
Submit Feature Request
Bug Report Design Feedback
Заголовок
Status change
Комментарии
Activity
Article/News/Community comment to email
… Report
0
Option to delete a user without deleting their tickets
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0
Add label while creating ticket as agent
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0
Separation line - font task bar
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0
[UX suggestion] Change label 'Add' to 'Add label'
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0
Add interface to mange Problems, just like you can manage Snippets
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0
Hide messages
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0
populate organisation field when an agent creates a ticket
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0
Allow incidents/tickets to be raised from Slack
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0
Add option to set default sorting for queus
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0
Locked by Agent Preview
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0
News comment's access via API
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0
Improve Task Functionality
… Report
0
Optional Plain Text Templates for Email Templates
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0
Create users without email
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0
Allow multiple entries on search words - Creating an article
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0
Show ticket count in lists
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0
Add Ticket Number to Tab info when hovering and Reordering of Tabs
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0
Copy fields from Grid view without Opening ticket
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0
Labels - Department based segregation
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0
Allow a ‘minimum business days’ configuration of date picker
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0
Tooltips on Lock-Symbols
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0
Ticket field - Select field - To hide an option from user form only
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0
I would like the "Search in top bar" to include custom field searches by default
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0
Mass Action to Link tickets
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0
Mass Actions based on a common parent ticket
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0
manually set usersource_sync time
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0
Apply Permissions\Department at the Article level
… Report
1
Privacy between departments
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1
Report Unassigned Tickets on Dashboard
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0
Specific sender set as always agent note
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0
KB articles ordered by publish date, oldest on top
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0
Merge Multiple Tickets at once
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0
Custom Field Data Import
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0
I want to specify the items to be output in the CSV output of tickets.
… Report
0
Configurable Look&Feel of Agent sight
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0
Auto assign agent and team once you open the ticket
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0
Make guides templated
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0
Change or improve default publish editor for more advanced edits
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0
add a new API call for 'date_last_modified'
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0
Filtering on Categories in the Community
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0
Summary count when grouped by
… Collecting Feedback
1
Inserting pictures into a community comment
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0
Filtering option on Custom Fileds in Community topics
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0
Disable new ticket creation on specific email account/s allowing replies for active tickets
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0
Default Option: Forward as a New Ticket
… Collecting Feedback
0
SLA failed not clear enough
… Collecting Feedback
0
Auto remove user from ticket by user reply/response mails
… Collecting Feedback
0
Ability to "HIDE" disabled users, organizations, etc. in Tickets
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0
Ability to re-order lists
… Collecting Feedback
0