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Showing results in Community for: “Fields” (15)
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Granular Field Visibility Access in the CRM
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Fields to be editable by default and auto save when ticket closed
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Chat fields required to help with chat reporting
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Simplify task of creating a ticket from agent interface
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Hiding the Ticket language field
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Change Date Time input format for date fields
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I would like to be able to remove the Team box in the ticket window
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Modification to Fields display for filters, ordering, and grouping
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Field mapping of external usersources
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Keyboard navigation for drop-down fields
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Links in custom ticket fields
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Sort Ticket History
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Ability to create variables/global fields in the system
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Select brand/department visibility per category, product and other field value
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Compulsory time logging