Search Labels - Deskpro Support
6 search results for "emails"
I'm having trouble with emails being processed from a POP3 account
Question: Deskpro is configured to connect to a mailbox using POP3. There are two emails which appea...
I'm having trouble with incoming emails not being turned into tickets
Problem: you have an email account that was set up to receive tickets (e.g. firstname.lastname@example.org...
I'm having trouble receiving notification emails when I create a ticket
Question: I'm trying to test email notifications. I make myself a test ticket and I don't get an em...
I'm having trouble with outgoing email
This article explains the steps you should take if email sending from Deskpro stops working or has n...
Add "is autoresponder" in Trigger conditions
It would be nice to have the “user is autoresponder” as a criterium in the escalations etc. to be ab...
Allow <pre> html tags in the message body of user replies
At the moment, html <pre> tags are stripped from the user replies. As an IT agent, we love being ab...