Skip to main content
Bahasa Indonesia Bălgarski Čeština Cymraeg Cрпски Dansk Deutsch Eesti keel English English (UK) Español Français Gaelic Hrvatski Íslenska Italiano Latviešu valoda Lietuvių kalba Magyar Malti Nederlands Norsk Polski Português (Brasil) Português (Europeu) Pусский Slovenčina Slovenian Suomen Kieli Svenska Tiếng Việt Türkçe Ελληνικά македонски الإنجليزية فارسی 日本語 英语（美国） 영어
Contact Us

New to Deskpro Support? Register for an account

Need a password reminder?

How do I disable keyboard shortcuts? - Knowledgebase / Deskpro Legacy - Deskpro Support

This Article Category Knowledgebase
menu
WARNING: You're browsing documentation for an older version of Deskpro. For the most up-to-date version, see: How do I disable Keyboard Shortcuts?

How do I disable keyboard shortcuts?

Authors list
  • Last updated: 31 aug. 2023 by Lara Proud

If you don't want the agent interface keyboard shortcuts (e.g. pressing T opens a new ticket if you are not typing into a text entry area), go to Admin > Agents > Settings and uncheck Enable Keyboard Shortcuts near the bottom to turn off shortcuts for all agents.

Helpful Unhelpful

78 of 151 people found this page helpful

This Article Category Knowledgebase
Author
Ben Henley
Last update
31 aug. 2023