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Suggestion DPQL Reports Bug Report
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Suggestion DPQL Reports Bug Report
Community
Community
Submit Feature Request
Suggestion DPQL Reports Bug Report
Likes
Title / Author
Status
Comments
Activity
19
Send notification to cc'd participants when ticket owner adds a reply to a ticket created in the portal (and vice versa)
Samuel Waser
16 iul. 2018
Collecting Feedback
0
8
Getting notification if somebody add a comment to one of the tasks I'm concerned in
Zsolt Kiss
7 iul. 2018
Collecting Feedback
1
20
Modify the selected form layouts that a new custom field is added to by default
Christoph Strauss
2 iul. 2018
Collecting Feedback
0
19
Forward Tickets
Rafie
21 iun. 2018
Collecting Feedback
0
20
Chat full log
Jessica Johnson
21 iun. 2018
Collecting Feedback
0
26
"Important" NOTE
Danilo
20 iun. 2018
Collecting Feedback
1
19
Separate naming for custome fileds
Philipp Bartsch
19 iun. 2018
Collecting Feedback
0
19
Option to disable the Agent profile picture sync from Active Directory
Samuel Waser
19 iun. 2018
In Development
0
18
Follow Up - Change Department
Danilo
19 iun. 2018
Collecting Feedback
0
19
Add an option to automatically display inline responses in ticket messages and ticket notification emails
Ian Gallmeister
18 iun. 2018
Collecting Feedback
0
21
DPQL: tickets.date_first_agent_note
Robin
15 iun. 2018
Collecting Feedback
0
22
CRM required fields need to be mandatory whenever a new user is created
Irene Tortorella
12 iun. 2018
Collecting Feedback
0
25
Built-in department field
Irene Tortorella
11 iun. 2018
Collecting Feedback
1
15
Split the permission to allow agents to set a message as an agent note out of the 'Can edit/delete messages' permission
Jeroen van der Steen
11 iun. 2018
Collecting Feedback
0
8
Send secure links to documents rather than the documentn themselves when emailing a user
Kieron Hill
25 mai 2018
Collecting Feedback
0
15
Custom from and to dates in reports dashboards
Thomas Goulet
23 mai 2018
Collecting Feedback
0
26
Working hours and Chat
Graham Greenlee
23 mai 2018
Collecting Feedback
1
10
Searchable Custom Dropdown Field
Nyl Brian Ong
23 mai 2018
Collecting Feedback
0
16
Duplicate Custom Fields
Brian Thomason
21 mai 2018
Collecting Feedback
0
22
Allow incoming emails from our company domain to be set as agent notes
jasper
10 mai 2018
Collecting Feedback
1
34
User registration custom form layout
Irene Tortorella
9 mai 2018
Collecting Feedback
1
19
Enable Keyboard Shortcuts for individual agents
Douglas Martin
4 mai 2018
Collecting Feedback
3
17
Add ability to create follow-ups with macros
Jeroen van der Steen
4 mai 2018
Collecting Feedback
0
22
Forcefully expose ticket reference to agents
Samuel Waser
3 mai 2018
Collecting Feedback
2
47
Reports to track ticket deflection
Irene Tortorella
2 mai 2018
Collecting Feedback
1
12
Enable triggers to jump
Philipp Bartsch
25 apr. 2018
Collecting Feedback
0
37
Multiple signatures per agent
Frank Yann
24 apr. 2018
Collecting Feedback
2
9
Ticket Creation by Note Only
Thomas Goulet
20 apr. 2018
Collecting Feedback
0
16
Add Field Description in Agent Interface
Lenny LaRose
18 apr. 2018
Collecting Feedback
0
15
Force a new ticket form refresh to send data through a URL
Jeroen van der Steen
17 apr. 2018
Collecting Feedback
0
13
Inform organizational contact when one of their users submits feedback
Tom Vreeswijk
17 apr. 2018
Collecting Feedback
0
17
Ability to see to whom the USER addressed emails that were imported into the system
Jeroen van der Steen
16 apr. 2018
Collecting Feedback
0
12
Split the edit/delete permissions for notes & messages
Earene Lee
16 apr. 2018
Collecting Feedback
0
30
Default Brand/Departments by Agent
Thomas Goulet
13 apr. 2018
Collecting Feedback
2
28
Widget: Expose more functionality through public APIs
Nyl Brian Ong
13 apr. 2018
Under Review
0
30
Push notifications for the DeskPRO mobile apps
(171) Haekal Baharudin Yusuf
11 apr. 2018
Collecting Feedback
0
12
Add an 'unspecified' option for Department, and make Department required for closure.
James
9 apr. 2018
Collecting Feedback
0
10
Option to make a team selection mandatory when resolving a ticket
Glen Barrett - London
9 apr. 2018
Collecting Feedback
0
14
Update ticket from chat functionality
Stef Mooij
6 apr. 2018
Collecting Feedback
0
17
Enable filter and sort options for user interface
Samuel Waser
6 apr. 2018
Collecting Feedback
0
16
Please add Froala to Guides
Scott Hardy
5 apr. 2018
Collecting Feedback
0
24
Comprehensive Integration with Microsoft Dynamics CRM
Scott Parkin
4 apr. 2018
Collecting Feedback
0
25
Create a check list for a workflow in ticket interface
Azeem Javed
3 apr. 2018
Collecting Feedback
1
24
EULA for download library
Christoph Strauss
3 apr. 2018
Collecting Feedback
0
29
Create linked ticket for Macro
David
2 apr. 2018
Collecting Feedback
0
23
Customizable Ticket Reference for Departments
Grant Dyer
29 mar. 2018
Collecting Feedback
0
18
Custom Links dropdown in top menu
Eric Lackore
29 mar. 2018
Collecting Feedback
0
17
Billing applied based on different criteria, not just globally.
Eric Lackore
29 mar. 2018
Collecting Feedback
1
32
Added functionality for filter searches
Eric A Lackore Jr
29 mar. 2018
Collecting Feedback
0
39
Assign multiple Organizations to one User
Samuel Waser
29 mar. 2018
Collecting Feedback
1