We’re delighted to announce the release of Deskpro 5.13.1
Deskpro 5.13.1 includes improvements and bug fixes as listed below:
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Certain special characters are now escaped properly when sent through php to the mysqldump command
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Grouping tickets in the main ticket view now displays the correct highlighted option
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The “none” category when grouping tickets now responds correctly
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Adding more than one action to the follow up sequence previously caused a glitch in the interface
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In the chat interface, the view will now always snap to the latest messages in the coversation
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Commenting and usergroup permissions related to guides has been improved
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Number of improvements made to the ticket importer tools
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API: online_for_chat propadded to agent filters
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