Deskpro Support

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General

How can I stay up to date with Deskpro?

Lara Proud

11/09/2023
Deskpro Mobile App

Lara Proud

24/08/2023
Getting to Know your Deskpro Workspace

Lara Proud

22/06/2023
Getting Started as a Deskpro Agent

Lara Proud

09/06/2023
Which web browsers does Deskpro support?

Lara Proud

24/06/2024
Does Deskpro support multiple languages?

Lara Proud

31/08/2023
What is Deskpro Cloud?

Lara Proud

22/06/2023
What is an agent?

Chris Padfield

01/08/2023
What cookies does Deskpro use?

Paul Davies

10/08/2023
What are the different interfaces in Deskpro?

Cecilia Sam

21/08/2023
What are Escalations?

Christopher Nadeau

17/08/2023
Why can't users or agents use email addresses that are also ticket accounts?

Christopher Nadeau

09/01/2024
How can I take screenshots in Deskpro?

Chris Padfield

31/08/2023
What are Organizations?

Christopher Nadeau

08/09/2023
How to inspect AJAX requests with Chrome tools

Dan Baker

11/09/2023
How does Deskpro match email replies to their proper tickets?

Paul Davies

13/09/2023
Which suits your needs Deskpro Cloud and On-Premise?

Lara Proud

15/09/2023
What documentation is available for Deskpro?

Lara Proud

09/01/2024
How do I get started with Deskpro?

Lara Proud

15/09/2023
What is Deskpro On-Premise?

Ben Henley

20/09/2023
How do I generate a HAR file for troubleshooting?

Benedict Sycamore

14/08/2024