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Show the ticket reference on the ticket alongside the ticket ID - Community / Feature Request - Deskpro Support

New Feature Request

15

Show the ticket reference on the ticket alongside the ticket ID Collecting Feedback

Joël Messas

At the moment it isn't possible to show both the ticket ID and ticket reference on the ticket without using a custom field.

It would be good if you could show both (there's a lot of empty space to the right of the ticket header so this area would be ideal).

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New Feature Request

Autor: Joël Messas
Creation date: 11/04/2019
Last update: 10/11/2023
Publish date: 11/04/2019
Category: Tickets