Configuration
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How do I customize the text that appears on my Help Center?
Publicado: 17 de ago. de 2023
017 de ago. de 2023 -
How do I change the logo on the agent login screen?
Publicado: 17 de ago. de 2023
017 de ago. de 2023 -
I'm having trouble with some forwarded emails not showing in the interface.
Publicado: 29 de ago. de 2023
029 de ago. de 2023 -
What does the error: "Error with your forwarded email" mean?
Publicado: 21 de ago. de 2023
024 de ago. de 2023 -
How do I set up an Outlook account as a ticket account for Cloud?
Publicado: 24 de jul. de 2014
018 de ago. de 2023 -
How do I make guides or knowledgebase articles only visible to agents?
Publicado: 24 de ago. de 2023
024 de ago. de 2023 -
I'm having trouble with being redirected to the wrong helpdesk address
Publicado: 24 de ago. de 2023
024 de ago. de 2023 -
How do I delete all my test tickets?
Publicado: 30 de ago. de 2023
030 de ago. de 2023 -
Ticket counts displaying incorrectly after using Reset Helpdesk feature
Publicado: 17 de ago. de 2015
011 de set. de 2023 -
Change the name of the Contact Us tab
Publicado: 13 de set. de 2023
013 de set. de 2023 -
CAPTCHAs not accepting correct responses
Publicado: 27 de set. de 2023
03 de out. de 2023 -
How do I create and translate a custom phrase?
Publicado: 25 de set. de 2023
03 de out. de 2023 -
Why do all users seem to have the same IP address?
Publicado: 19 de out. de 2023
019 de out. de 2023 -
How Deskpro uses POP3
Publicado: 19 de out. de 2023
019 de out. de 2023 -
Translating your Messenger Widget
Publicado: 31 de mar. de 2023
09 de jan. de 2024 -
How does Deskpro handle emails?
Publicado: 15 de ago. de 2024
015 de ago. de 2024