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Help Center
Knowledgebase
Base de Conhecimento
Getting Started
(18)
10. Integrate Deskpro with your favourite apps
9. Create a dashboard
8. Write a knowledgebase article
7. Set up Live Chat
6. Manage your tickets
View all articles in Getting Started
Sales, Billing & Legal
(29)
Deskpro Pricing
How many users can I have?
Why is Deskpro On-Premise pricing based on a subscription model?
What do you charge for supporting Deskpro?
What do you charge for maintenance?
View all articles in Sales, Billing & Legal
Using Deskpro
(260)
How do I enable logging for outgoing email?
Can I use LDAP to sign in my agents?
How do I bulk delete tickets?
How do I include ticket account addresses in emails?
How do I pre-fill ticket form fields automatically for certain users?
View all articles in Using Deskpro
Additional Services
(15)
Do you charge for updates to Deskpro?
What do you charge for maintenance?
Can I pay you to add a feature to Deskpro?
What do I do if I need a specific feature?
Admin & Agent Training
View all articles in Additional Services
Developer & Reporting
(88)
Include custom HTML files or execute custom PHP files in templates
"The following error occurred: Unknown column reference tickets.date_closed"
Can I include Satisfaction survey results in my reports?
Retrieving user hostname information in reports
Missing authorization headers with Apache
View all articles in Developer & Reporting
Managing Deskpro On-Premise
(128)
Updating to New Admin (from a build before #327)
Using hosted Elasticsearch with Deskpro
I'm having trouble with an error: "PHP IMAP extension"
403 Forbidden error only on the user portal
Fixing your database schema
View all articles in Managing Deskpro On-Premise