Read Only for Archived tickets - Comentário / Feature Request - Deskpro Support

Read Only for Archived tickets Collecting Feedback

Christian

Just wondering if there is a way that tickets can be set to a "Read-Only" state once they are set to an Archived Status?

The read-only would be for users that do not have Admin permission only

Comentários (2)

Christian

há 4 anos

Having the Read-Only feature would preserve the data integrity in tickets so that creating reporting for previous years would be consistent.

Christian

há 4 anos

This would prove very useful for reporting if the Read-Only status could be applied to Resolved tickets. It would ensure data integrity with reporting.

Adicionar comentário

Por favor, faça login ou registre-se para enviar um comentário.

Entrar
Registrar

New Feature Request

Autor: Christian
Última Atualização: 17 de nov. de 2023
Category: Tickets

Read Only for Archived tickets - Comentário / Feature Request - Deskpro Support

Read Only for Archived tickets Collecting Feedback

Comentários (2)

Adicionar comentário

Rótulos