Currently you can add agent validation on fields specifically when the ticket is being resolved.
It would be helpful if you were able to add this on other specific statuses and sub-statuses as well.
Currently you can add agent validation on fields specifically when the ticket is being resolved.
It would be helpful if you were able to add this on other specific statuses and sub-statuses as well.
Adicionar comentário
Por favor, faça login ou registre-se para enviar um comentário.