New Tickets Should Have Notes Tab - Comentário / Feature Request - Deskpro Support
When creating a New Ticket it would be very advantageous to be able to log the call in the Notes tab.<br /><br />
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Currently the call flow for inbound calls is a bit clunky without having this feature. Reps. need to keep notes in Notepad and then paste them in afterwards.
Comentários (3)