More powerful "convert ticket to knowledgebase (kb) article" - Comentário / Feature Request - Deskpro Support

More powerful "convert ticket to knowledgebase (kb) article" Collecting Feedback

Jorge Fdez

Deskpro let Agents to convert a ticket to a new kb article. At this moment it only automatically publish the first message in the ticket. I think it would be very interesting if all the history messages remain in the kb automatically

Adicionar comentário

Por favor, faça login ou registre-se para enviar um comentário.

Entrar
Registrar

New Feature Request

Autor: Jorge Fdez
Última Atualização: 2 de ago. de 2017
Category: Documentation

More powerful "convert ticket to knowledgebase (kb) article" - Comentário / Feature Request - Deskpro Support

More powerful "convert ticket to knowledgebase (kb) article" Collecting Feedback

Adicionar comentário

Rótulos