Let Agents Customize Ticket Options (like Send User Email Notification) - Comentário / Feature Request - Deskpro Support

Let Agents Customize Ticket Options (like Send User Email Notification) Collecting Feedback

Christian Mattart

Some like it enabled by default, others don't. This should be a per-agent configuration option.

In fact, all the options for new tickets and new replies should be customizable by the agents (for organizations that would let their agents choose).

Adicionar comentário

Por favor, faça login ou registre-se para enviar um comentário.

Entrar
Registrar

New Feature Request

ticket_options... (51.66 KB)

Autor: Christian Mattart
Última Atualização: 17 de nov. de 2023
Category: Tickets

Let Agents Customize Ticket Options (like Send User Email Notification) - Comentário / Feature Request - Deskpro Support

Let Agents Customize Ticket Options (like Send User Email Notification) Collecting Feedback

Adicionar comentário

Rótulos

Anexos