Automatically generated agent note doesn't show agent name - Comentário / Bug Report - Deskpro Support
Automatically generated agent note doesn't show agent name Finished
Hi,<br />
I let the system add a note (in the name of our supervisor) after a defined period to demand attention of the respective ticket agent. In the notifications only "New agent note by" is shown whereas normally the name of that agent is shown that added a note.
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