Agent Seperation for Knowledgebase Sections - Comentário / Feature Request - Deskpro Support
Agent Seperation for Knowledgebase Sections Collecting Feedback
There is currently a way to segregate users to sections of the knowlegebase but there is no way to seperate Agents to only be able to add KB articles to specific sections. I need ot be able to set permissions for Agents to only be able to create KB articles in specififc KB categories.
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