Skip to main content
Bahasa Indonesia Bălgarski Čeština Cymraeg Cрпски Dansk Deutsch Eesti keel English English (UK) Español Français Gaelic Hrvatski Íslenska Italiano Latviešu valoda Lietuvių kalba Magyar Malti Nederlands Norsk Polski Português (Europeu) Pусский Română Slovenčina Slovenian Suomen Kieli Svenska Tiếng Việt Türkçe Ελληνικά македонски الإنجليزية فارسی 日本語 英语（美国） 영어
Contact Us

New to Deskpro Support? Register for an account

Need a password reminder?
Bug Report Design Feedback
Submit Feature Request
Bug Report Design Feedback
Comentário
Comentário
Submit Feature Request
Bug Report Design Feedback
Title
Status change
Comentários?
Activity
Link knowledge base articles into ticket
… Collecting Feedback
0
Language detection for voicemail transcripts
… Collecting Feedback
1
Download multiple tickets at once
… Collecting Feedback
1
Disable / Enable individual keyboard shortcuts / commands
… In Development
0
Trigger criteria for ticket including ticket charge
… Collecting Feedback
0
HelpCenter with Sidebar
… Collecting Feedback
0
Notifications for when there is a connection issue between Deskpro and our mail server
… Collecting Feedback
0
Improve the Messenger API
… Collecting Feedback
0
Create a Permission for User Groups to Access the Helpcenter Editor
… Collecting Feedback
0
See forwarded messages as separate entries in message log
… Collecting Feedback
0
Personalise chat ringtone for agents
… Collecting Feedback
4
Locking 'ordered by' for agents
… Collecting Feedback
0
Login cookie from other system
… Collecting Feedback
0
A print button for the guides/Bug with current printing
Report 16s Collecting Feedback
0
Ability to edit the chain of ticket messages when forwarding a ticket
… Collecting Feedback
0
Glossary in PDF
Report 1h Collecting Feedback
0
Add Markdown support for Knowledge Base articles
Report 1h Collecting Feedback
2
Option to prioritise the Reply-To header when an email is received from a specific email address
… Collecting Feedback
0
Printing Issue with Guides
… Report
0
Option to insert translation of a KB article into a ticket comment
… Report
0
Allow setting the main font family
Report 1h Collecting Feedback
0
Ask user for feedback when rating an article negative
Report 1h Collecting Feedback
0
Make display fields translatable
In Development 59min Collecting Feedback
0
Search should also include download categories
Report 1h Collecting Feedback
0
Track the page a chat was initiated from when the widget is embedded
… Collecting Feedback
0
Option to update the brand of a published article or topic
… Collecting Feedback
0
Display the name of linked topics to agents editing the topic when content links are being used in Guides
… Collecting Feedback
0
Next reply time on an SLA
… Collecting Feedback
3
Option to translate contents of custom "Display" field
Report 1h Collecting Feedback
0
Link Glossary to Guide Topics
Report 13s Collecting Feedback
0
Make it easier to add add/manage content links in Guides
… Collecting Feedback
1
Call a webhook in the criteria section of a trigger
… Collecting Feedback
0
Wildcards for email domain association
… Collecting Feedback
0
API Regex pattern search
… Collecting Feedback
0
Cursor always on top when scrolling one page further in the ticket view
Report 26min Collecting Feedback
0
Add a message number to the ticket view on the customer Help Center
… Collecting Feedback
0
Different captcha rules for 'guests' and 'users'
Report 2min Collecting Feedback
0
IT Support Manager
Report 5s Collecting Feedback
0
Sorting Macros
… Collecting Feedback
0
Have all permissions disabled when creating a ticket department
… Collecting Feedback
2
More font sizes when editing articles and guides
… Report
0
Forward and resolve in one step
… Report
0
Repeating Task or Ticket
In Development 2m Collecting Feedback
2
Automatic approval reminders
… Report
0
Sorting registered views in publish area
… Report
0
Structured report permissions
… Collecting Feedback
0
Bulk-Remove Users
… Collecting Feedback
3
Link Articles and Guides to Ticket?
In Development 1min Collecting Feedback
0
Link to articles and guides in ticket replies?
… In Development
0
Changing Type for Custom Fields
… Collecting Feedback
0