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Kunnskapsbase
2
Nyheter
0
Filer
0
Samfunnet
15
Viser resultater i Kunnskapsbase for:
“Agents”
(2)
License error after importing Zendesk data
1Y '
How can I show a list of Ticket Followers in an email notification?
1Y '
Viser resultater i Samfunnet for:
“Agents”
(15)
Add agent permission to view \ hide Notes field.
0s
Allow agent filtering on Ticket Satisfaction reports
0s
Ticket feedback to be emailed to agent
3Y '
Please add search articles by author
0s
Add
agents
as followers when mentioned in a note
7Y '
Initial Response notification from user to agent
8Y '
Ability for Admin to remote logout agent
1Y '
Hide other
Agents
3Y '
Triggers and Escalations based on Assigned Agent properties
7Y '
Let the agent know when the department was bcc'd and not the recipient
0s
Let
agents
customize chat notifications when they are mentioned in a note
8Y '
Agent Seperation for Knowledgebase Sections
0s
Public chat history should be visible to agent handling the ticket that was created from it
8Y '
Agent is not available for chats by default
6Y '
Restrict agent permissions to Knowledgebase (KB)
4Y '
Viser resultater i Nyheter for:
“Agents”
(0)
Viser resultater i Filer for:
“Agents”
(0)