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Hulpcentrum
Zoek labels
"Knowledgebase"
Tonen
Alles
Kennisbank
Nieuws
Bestanden
Gemeenschap
getagd met
Start
Zoekresultaten
Kennisbank
2
Nieuws
0
Bestanden
0
Gemeenschap
15
Toont resultaten in Kennisbank voor:
“Knowledgebase”
(2)
I don't want to show the author for
Knowledgebase
Articles
1J
How do I set up an internal
knowledgebase
for agents only?
1J
Toont resultaten in Gemeenschap voor:
“Knowledgebase”
(15)
Ability to edit published
knowledgebase
articles, but keep edits as draft
6J
Allow recently created articles on KB to be marked as *NEW*
0s
Knowledge Base Article Approval Process
3J
Add metadata for
knowledgebase
articles
0s
Knowledgebase
and Downloads Navigation Improvements
7J
Agent Seperation for
Knowledgebase
Sections
0s
Network Drive/UNC path links in KB articles
8J
More powerful "convert ticket to
knowledgebase
(kb) article"
7J
View old revisions of
knowledgebase
articles
6J
Restrict
knowledgebase
categories queried when submitting tickets
7J
Restrict agent permissions to
Knowledgebase
(KB)
4J
Change the order of FAQ's
1J
Would like to see the knowledge grouping as part of the search list
5J
Change new Article Status
3J
Settings to completely hide author, date and/or number of comments from the
knowledgebase
7J
Toont resultaten in Nieuws voor:
“Knowledgebase”
(0)
Toont resultaten in Bestanden voor:
“Knowledgebase”
(0)