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Hulpcentrum
Nieuws
Nieuws - Deskpro Support
Nieuws
Abonneren
Nieuws
1 nov
2022
We have updated the design for ticket views in the helpdesk
Lara Proud
0
Product (Agent)
1 nov
2022
We have enhanced the usefulness of our Labels feature
Lara Proud
0
Product (Agent)
1 nov
2022
Make managing Users seamless with SCIM provisioning
Lara Proud
0
Product (Admin)
25 okt
2022
Deskpro Horizon Release 2022.43
Lara Proud
0
Release Announcements
25 okt
2022
We've made the helpdesk faster by optimizing loading speeds
Lara Proud
0
Product (Agent)
25 okt
2022
We have improved our Search functionality
Lara Proud
1
Product (Agent)
20 okt
2022
Microsoft has now deprecated Basic Authentication for Office365 accounts
Lara Proud
0
News
18 okt
2022
Deskpro Horizon Release 2022.42
Lara Proud
0
Release Announcements
17 okt
2022
Introducing our new HubSpot app
Lara Proud
0
Product (Admin)
17 okt
2022
Introducing our new Pipedrive app
Lara Proud
0
Product (Admin)
11 okt
2022
Deskpro Horizon Release 2022.41
Lara Proud
0
Release Announcements
10 okt
2022
We have increased the flexibility of the interface with resizable panels
Lara Proud
0
Product (Agent)
10 okt
2022
Get instant context with our new ticket preview feature
Lara Proud
0
Product (Agent)
10 okt
2022
Introducing our new Scratchpad App for convenient note-taking
Lara Proud
0
Product (Agent)
4 okt
2022
Deskpro Horizon Release 2022.40
Lara Proud
0
Release Announcements
4 okt
2022
We have enhanced the design of our Header Bar and Tabs
Lara Proud
0
Product (Agent)
4 okt
2022
We have reduced the size of the reply box default state
Lara Proud
0
Product (Agent)
4 okt
2022
Active Status is now visible on Agent Avatars across the interface
Lara Proud
0
Product (Agent)
4 okt
2022
You can add Macros to run at ticket creation
Lara Proud
0
Product (Agent)
28 sep
2022
Deskpro Horizon Release 2022.39.0
Lara Proud
0
Release Announcements
28 sep
2022
We have optimized ticket loading speed
Lara Proud
0
Product (Agent)
20 sep
2022
Deskpro Horizon Release 2022.38.0
Lara Proud
0
Release Announcements
20 sep
2022
We have created two new SLA types
Lara Proud
0
Product (Admin)
20 sep
2022
Set a User's organization automatically with a new Trigger Rule
Lara Proud
0
Product (Admin)
20 sep
2022
Collapse and expand User Profiles to keep your workspace tidy
Lara Proud
0
Product (Agent)
13 sep
2022
Deskpro Horizon Release 2022.37.0
Lara Proud
0
Release Announcements
13 sep
2022
You can now download emails from a User's ticket
Lara Proud
0
Product (Agent)
6 sep
2022
Deskpro Horizon Release 2022.36.1
Lara Proud
0
Release Announcements
6 sep
2022
Add Snippets and Attachments to the Follow Ups reply actions
Lara Proud
0
Product (Agent)
6 sep
2022
You can now view the Email Message Source
Lara Proud
0
Product (Agent)
6 sep
2022
Quickly copy data from fields with a click
Lara Proud
0
Product (Agent)
30 aug
2022
Deskpro Horizon Release 2022.35.2
Lara Proud
0
Release Announcements
30 aug
2022
We have added a global permissions toggle to enable or disable Agent App permissions
Lara Proud
0
Product (Admin)
30 aug
2022
Refine Ticket Search with a powerful new filtering sidebar
Lara Proud
0
Product (Agent)
30 aug
2022
You can now clear your Ticket Search History
Lara Proud
0
Product (Agent)
30 aug
2022
Access all your ticketing features easily
Lara Proud
0
Product (Agent)
30 aug
2022
Stay up to date with all of Deskpro's recent changes
Lara Proud
0
Product (Agent)
25 aug
2022
We have a new way of communicating our latest product updates
Lara Proud
0
Product (Agent)
23 aug
2022
Deskpro Horizon Release 2022.34.2
Lara Proud
0
Release Announcements
16 aug
2022
Deskpro Horizon Release 2022.33.0
Lara Proud
0
Release Announcements
9 aug
2022
Deskpro Horizon Release 2022.32.0
Lara Proud
0
Release Announcements
3 aug
2022
Deskpro Horizon Release 2022.31.1
James Godwin
0
Release Announcements
26 jul
2022
Deskpro Horizon Release 2022.30.2
Lara Proud
0
Release Announcements
19 jul
2022
Deskpro Horizon Release 2022.29.1
Lara Proud
0
Release Announcements
12 jul
2022
Deskpro Horizon Release 2022.28.0
James Godwin
0
Release Announcements
6 jul
2022
Deskpro Horizon Release 2022.27.0
James Godwin
0
Release Announcements
28 jun
2022
Deskpro Horizon Release 2022.26.0
James Godwin
0
Release Announcements
22 jun
2022
Deskpro Horizon Release 2022.25.0
James Godwin
0
Release Announcements
14 jun
2022
Deskpro Horizon Release 2022.24.0
James Godwin
0
Release Announcements
7 jun
2022
Deskpro Horizon Release 2022.23.0
James Godwin
0
Release Announcements
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