Overslaan naar hoofdinhoud

AD Sync returns incorrect account - Community / Bug Report - Deskpro Support

24

AD Sync returns incorrect account Collecting Feedback

We have added multiple users from our AD environment. Each of our staff has two accounts - admin and normal. These accounts have different names but the same contact email address.

Admin accounts are located in OU=Administrators, normal accounts are located in OU=Staff. We have correctly set the LDAP auth BaseDN to OU=Staff, however when the accounts are automatically synced, we are seeing the incorrect username.

Example:

Tom Smith
Email address tom.smith@domain.com
Normal user account: "Tom Smith" username "Tom.Smith@domain.com"
Admin account: "Tom Smith $Admin" username "Tom.Smith$admin@domain.com"

On sync, shows "Tom Smith $Admin" instead of "Tom Smith".

It appears the BaseDN is being ignored, and matching is performed by email address only.

Reactie toevoegen

Log in of registreer om een reactie te plaatsen.

Heeft u een wachtwoordherinnering nodig?