Deskpro Support
8 search results for "Mass Actions"
-
Mass unfollow tickets
It would be helpful if you could unfollow tickets in bulk (through a mass action option).
-
Mass-merge tickets for the same customers
We have many customers who write in with multiple issues, and we would like to mass merge tickets so...
-
Mass Action Forwarding to a person that isnt an agent on the system
We would like the ability to Mass forward tickets that are identified by the subject that they shoul...
-
Add the ability to add multiple tickets to a Problem/Incident at a time using Mass Actions
We'd like the option to add multiple tickets to a problem or incident when using the mass actions fe...
-
Mass Action Add "Problem","Note", and "Merge"
Would be great if we could do the following using mass actions - Assign Problem to selected tickets ...