Using Deskpro
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I'm having trouble with outgoing email
Published: 31 Lul 2014
030 Ġun 2023 -
How do I send a different auto-reply to new users?
Published: 09 Set 2014
016 Aww 2023 -
What are Deskpro security best practices?
Published: 08 Set 2014
017 Apr 2018 -
How can I use the JIRA integration?
Published: 22 Diċ 2014
016 Aww 2023 -
I'm having trouble with emails sent via eBay not linking to original tickets
Published: 22 Diċ 2014
016 Aww 2023 -
Can I import the tickets and other information from my legacy helpdesk?
Published: 26 Jan 2015
006 Ott 2023 -
How do I install the 'Resolve User Hostnames' app
Published: 30 Jan 2015
014 Mej 2018 -
I'm having trouble getting embedded videos to work correctly
Published: 09 Fra 2015
016 Aww 2023 -
I'm having trouble dragging and dropping attachments from Outlook to Deskpro
Published: 04 Apr 2016
016 Aww 2023 -
How do I embed individual knowledgebase articles in an external app or site?
Published: 04 Mej 2016
016 Aww 2023 -
How do I install the chat widget in Shopify?
Published: 22 Ġun 2016
016 Aww 2023 -
How do I install the chat widget in Drupal?
Published: 22 Ġun 2016
016 Aww 2023 -
How do I install the chat widget in Joomla?
Published: 22 Ġun 2016
016 Aww 2023 -
How do I install the chat widget in Magento?
Published: 22 Ġun 2016
016 Aww 2023 -
How can I manage validation and decryption of S/MIME encoded emails?
Published: 13 Mar 2017
014 Mar 2018 -
What do I do if I need a specific feature?
Published: 19 Apr 2017
001 Aww 2023 -
I'm having trouble with an error: "Connection timed out" whilst upgrading
Published: 22 Fra 2018
016 Aww 2023 -
How long are outgoing emails retained for in cloud accounts?
Published: 09 Mej 2018
010 Fra 2022 -
How can I use Zapier with Deskpro?
Published: 05 Ġun 2018
009 Jan 2024 -
QR Code for Mobile App
Published: 10 Diċ 2018
010 Diċ 2018 -
How can I set different styling for emails across different brands?
Published: 14 Fra 2019
014 Fra 2019 -
Why are some automatic Replies added as an internal Note?
Published: 21 Mar 2019
029 Aww 2023 -
Creating Deskpro Tickets using Google Calendar and Zapier
Published: 14 Ott 2019
029 Nov 2022 -
Posting updates to Microsoft Teams
Published: 24 Nov 2023
024 Nov 2023 -
I'm having trouble with an error: "550 Unable to relay"
Published: 29 Mej 2014
008 Set 2023 -
I'm having trouble with text formatting
Published: 26 Ġun 2014
016 Aww 2023 -
I'm having trouble with some tickets ending up in random departments
Published: 30 Lul 2014
009 Jan 2024 -
I'm having trouble with an error: Permission denied (errno = 13) connecting to mail server on SELinux
Published: 14 Aww 2014
016 Aww 2023 -
How do I bill users or record time spent on support?
Published: 02 Set 2014
016 Aww 2023 -
Can I use LDAP to sign in my agents?
Published: 09 Set 2014
016 Aww 2023 -
How can I reply to user tickets by email?
Published: 10 Set 2014
013 Set 2023 -
Which version of Deskpro am I using?
Published: 27 Apr 2023
010 Mej 2023 -
Outbound IP addresses for Deskpro Cloud
Published: 20 Ġun 2023
020 Ġun 2023 -
How does user auto-response flood protection function?
Published: 22 Ġun 2023
022 Ġun 2023 -
Deskpro Performance on Low-Spec Devices
Published: 31 Aww 2023
031 Aww 2023 -
How do I automatically separate email that's forwarded into a single inbox?
Published: 13 Set 2023
013 Set 2023 -
How can I improve email previews for certain mobile email apps?
Published: 29 Aww 2023
029 Aww 2023 -
How do I filter users from an authentication source?
Published: 29 Aww 2023
029 Aww 2023 -
How does Deskpro determine the sender of an email?
Published: 30 Aww 2023
030 Aww 2023 -
I'm having trouble with the Start Chat button
Published: 30 Aww 2023
030 Aww 2023 -
Using the Deskpro API browser
Published: 13 Set 2023
013 Set 2023 -
Why does my helpdesk reject replies to a resolved ticket?
Published: 19 Set 2023
019 Set 2023 -
Deskpro for IT Teams
Published: 07 Diċ 2018
020 Set 2023