Ticket description and attachments on ticket level - Community / Feature Request - Deskpro Support

Ticket description and attachments on ticket level Collecting Feedback

Andreas Hügin

When a ticket is created, the message should be treated as a ticket description and attachments as ticket attachments. Changes to the description and attachments should be possible.

Comment (1)

Jeroen van der Steen

6 years ago

This seems similar to https://support.deskpro.com/en/feedback/view/add-a-summary-message-type-for-tickets.

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New Feature Request

Awtur: Andreas Hügin
Creation date: 16 Mar 2018
Last update: 17 Nov 2023
Publish date: 16 Mar 2018
Category: Functionality

Ticket description and attachments on ticket level - Community / Feature Request - Deskpro Support

Ticket description and attachments on ticket level Collecting Feedback

Comment (1)

Add a comment

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