Likes
Title / Author
Status
Comments
Activity
Working hours taken into account in escalations OR SLAs to be completed by actions
Simon Frost
01 Ġun 2015
4
Give Users Service (Support) Credits to use as part of their support contract
Ian Clayton
12 Jan 2015
1
Trigger for automated response emails dependant on attachment of message e.g. Outlook meeting requests
Simon Frost
17 Diċ 2014
0