Payment & Renewals
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What do you charge for maintenance?
Published: 17.8.2015
022.3.2019 -
What limitations do the trial versions have?
Published: 19.4.2016
08.11.2017 -
How do I update my billing contact details for annual billing?
Published: 19.2.2016
020.3.2019 -
Can I pay you to add a feature to Deskpro?
Published: 1.2.2016
08.11.2017 -
Can you take an ACH payment (US bank transfer)?
Published: 1.2.2016
07.11.2016 -
Is Deskpro available through the UK public sector G-Cloud framework?
Published: 1.2.2016
024.11.2017 -
I renewed my On-Premise license and entered it, but Deskpro still says the license is expired
Published: 1.10.2015
08.11.2017 -
I bought a license but entering the code into my On-Premise demo does nothing
Published: 1.10.2015
030.7.2021 -
Can I pay by check?
Published: 16.9.2015
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I want to buy Deskpro but I need you to send me an invoice
Published: 20.8.2015
027.3.2019 -
My company is VAT-registered in the EU. How do I get an invoice for On-Premise without VAT?
Published: 20.8.2015
026.3.2019 -
Annual billing for Cloud
Published: 17.8.2015
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Deskpro Pricing
Published: 27.5.2014
217.9.2020 -
What do you charge for supporting Deskpro?
Published: 17.8.2015
08.11.2017 -
Do you charge for updates to Deskpro?
Published: 17.8.2015
022.3.2019 -
Do I need to reinstall On-Premise when my trial ends?
Published: 14.8.2015
022.3.2019 -
Can you send me a quote for buying Deskpro, or an invoice for renewal?
Published: 1.4.2015
08.11.2017 -
Agents seeing License Error even though the license hasn't expired
Published: 7.11.2014
031.1.2019 -
Can I buy part-time or 'light' agent licenses?
Published: 25.9.2014
0{date} -
What happens if I want to change the number of agents I pay for?
Published: 25.9.2014
02.10.2019 -
Managing and extending your Deskpro On-Premise license
Published: 16.9.2014
08.11.2017 -
Why is Deskpro On-Premise pricing based on a subscription model?
Published: 9.7.2014
08.11.2017 -
How many users can I have?
Published: 18.9.2012
08.11.2017