How-to Videos
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Handling Tickets Efficiently
Published: 20.9.2019
018.6.2021 -
Overview of the Ticketing Interface
Published: 20.9.2019
018.6.2021 -
Overview of a Ticket
Published: 20.9.2019
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Filtering & Sorting Tickets
Published: 20.9.2019
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Ticket Creation
Published: 20.9.2019
018.6.2021 -
Ticket Assignment
Published: 20.9.2019
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Replying to Tickets
Published: 20.9.2019
018.6.2021 -
Ticket Actions
Published: 20.9.2019
018.6.2021 -
Prioritizing Tickets
Published: 20.9.2019
018.6.2021 -
Overview of the Agent Interface
Published: 19.9.2019
018.6.2021 -
Overview of the CRM
Published: 20.9.2019
018.6.2021 -
CRM Profiles
Published: 20.9.2019
018.6.2021 -
Overview of Messenger
Published: 20.9.2019
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Overview of Publish
Published: 20.9.2019
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Overview of Community
Published: 20.9.2019
018.6.2021 -
Overview of Tasks
Published: 20.9.2019
018.6.2021 -
Overview of the User Portal
Published: 20.9.2019
018.6.2021