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Showing results in Kopiena for: “departments” (15)
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Department separation
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Create reports for specific Departments/Teams
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Simplify task of creating a ticket from agent interface
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Department ticket bubble color
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Department Avatars are inconsistent across the helpdesk
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Hide other Agents
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Let the agent know when the department was bcc'd and not the recipient
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Making teams dependant of departments
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Help with settings view only rights for specific department
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Read-Only permissions to Department
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Add an 'unspecified' option for Department, and make Department required for closure.
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Add ability to create internal/hidden departments
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Toggle All does not work as expected in Department adding for agents
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Branding - Default departments
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Default Brand/Departments by Agent