Search Labels - Deskpro Support
The ability to clone brands eg. settings, themes, etc., but not web portal settings (URL, name, etc....
Icons for brands
It would be helpful to have brand icons in the agent UI similar to those for teams.
New functions for new multibrand actions
Great to have the new functions for multiple brands - thanks for that! It would be great to have th...
Branding - Default departments
If an Agent doesn't have access to the default department for the default brand, the department fiel...
Login as user works only to for primary brand
Even if user setup to specific brand, if you try to login as user, it will drop you to kb of defaul...
Group Tickets by Brand
Would it be possible to include the “Brand” into the main ticket list as an option to add a column a...
Ability to add company logo to chat widget
Option to add logo to customize branding of chat widget further e.g instead of agent name/title add ...
Default Brand/Departments by Agent
It would be helpful if there could be a default brand/default department setting for each agent in t...
default brand selection
Currently when an Agent creates a ticket, the default brand is automatically set as the brand in the...