Converting Chats to Tickets automatically - Community / Suggestion - Deskpro Support

Converting Chats to Tickets automatically In Development

Bill Gabay

Is it possible to have completed chats convert to resolved tickets automatically? Currently, our agents convert completed chats to resolved tickets as part of their workflow. It would make us more efficient if this was done automatically.

Thanks!

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Autors: Bill Gabay
Izveidošanas datums: Jun 22, 2021
Category: Chat

Converting Chats to Tickets automatically - Community / Suggestion - Deskpro Support

Converting Chats to Tickets automatically In Development

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