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Legacy Messenger Setup

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Paskelbta: 2021-09-21|Paskutinį Kartą Atnaujinta: 2024-08-21

Deskpro Messenger is a widget you can place on your Help Center and/or website which allows Users to Live Chat with Agents, submit Tickets and access your Knowledgebase.

To configure your Messenger head to Channels > Chat > Messenger Setup. If you are still using Legacy Messenger, you can follow this guide to configure your Messenger.

If you're unsure which version of Messenger you're using take a look at the graphic below:

Messenger Comparison.png

If your Messenger looks like the left-hand side, go to the Set Up Deskpro Messenger Guide. If your Messenger looks like the right-hand side, you are using Legacy Messenger and the instructions in the following pages cover configuring your Messenger.

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Pages in Legacy Messenger Setup

Widget Settings
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Paskelbta: 2021-09-21
Paskutinį Kartą Atnaujinta: 2022-01-25
Proactive Chat Settings
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Paskelbta: 2021-09-21
Paskutinį Kartą Atnaujinta: 2024-01-09
Messenger Settings
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Paskelbta: 2021-09-28
Paskutinį Kartą Atnaujinta: 2022-01-25
Messenger Ticket Form
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Paskelbta: 2021-09-21
Paskutinį Kartą Atnaujinta: 2021-10-17
Messenger Search Settings
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Paskelbta: 2021-10-14
Paskutinį Kartą Atnaujinta: 2021-10-18
Add Messenger to your Site
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Paskelbta: 2021-09-21
Paskutinį Kartą Atnaujinta: 2022-08-25
Signing Messenger with a JWT token
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Paskelbta: 2021-09-21
Paskutinį Kartą Atnaujinta: 2021-10-18
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