Search Results
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Tasks Included in Quick Search Results
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Ability to search inside of attachment like PDF and word and text files
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Search via the Product root/familiy as well as version
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Please add search articles by author
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Template and Phrase searching
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Change the default selection in the ticket search
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Would like to see the knowledge grouping as part of the search list
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Search for Article Custom Fields
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Partial word search
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Unable to search e-mails by ID
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Proper search and partial search for the user
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Ticket search defaults
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Advanced Search for Followers and OR Function
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More specific search functionality (navigate directly to the message a searched string is contained in)
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Distinguish users cc'd tickets in search field
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